Generally, Wyze surveillance digital cameras are the prominent CCTVs for your home and commercial premises. In addition, these cameras feature high-quality video displays and superior night vision, 24/7 live streaming, etc. With these advancements, users sometimes experience Wyze camera offline issues which is common among them.
However, this issue occurs primarily due to weak network signals. But reasons may vary for Wyze cameras keep going offline issue which we discuss in our blog post. So, if you want to explore the other causes and effective troubleshooting tips to resolve this error, then stay tuned to this post!
Why does my Wyze camera keep going offline?
Before, we opt for the solution for camera offline error, understanding the root causes for it is also necessary. So, we highlight a few of them:
- Insufficient power supply
- Unstable network
- The camera is not in the router’s network range
- Network interferences
- Technical glitches or minor bugs
- Outdated app version
- Improper camera configuration
How to troubleshoot the Wyze camera offline issue?
More so, the methods of solving your camera offline problem are simple. You must first find the reason behind the Wyze camera offline, and then choose the solution. So, in this section, we discuss easy-to-use ways to fix this problem.
Check the Wi-Fi signal
Ensure that the signal strength is strong where you have located your surveillance device. As mentioned above, the Wyze cameras keep going offline problems arise due to a weak or unstable network. Hence, move the camera closer to the router to improve the signal strength.
Ensure sufficient power supply
Check that the security device is properly linked to a nearby power source. A loose power cable or a faulty power adapter can make the camera go offline. If these are battery-operated, then charge the batteries completely and do not use faulty electrical outlets.
Reboot the Wyze camera
However, to get rid of the technical glitches and bugs, power cycle your camera. To do so, power off the CCTV cam, unplug it from the electrical source and wait for a few seconds. After that, plug back the surveillance device and check if the cameras come back online.
Place the camera within the router’s range
If the Wyze camera is placed out of the router’s network range, then Wyze cameras keep going offline issue may occur. Therefore, relocate the security device within the router’s network range where signal strength is strong. Do not place it behind see-through curtains, glass objects, etc.
Update Wyze App
Further, check whether the Wyze application is updated or not. If needed, update the Wyze application and remove unnecessary cookies & cache from it. If still issue persists, then delete the app and reinstall it.
Remove the network obstructions
Sometimes the network is interrupted by electromagnetic devices, like microwaves, remote control toys, etc. So, remove these obstructions and check if the Wyze camera offline error gets fixed. Additionally, the walls, ceilings, furniture, etc. can’t be removed, so relocate the base station and cameras away from them.
Factory reset the Wyze camera
When nothing else works to resolve the camera offline issue, then hard reset your security device. This procedure reverts your surveillance gadget to default settings and you have to reconfigure it from scratch.
Wrapping Up
All things considered, you find detailed information on the Wyze camera offline error. Here, you explore the responsible causes for this issue and suitable troubleshooting steps to resolve it. If you still have any queries, then get in touch with us!